000 cam a22 4a 4500
999 _c54213
_d54213
003 IN-MiVU
005 20180622102754.0
007 ta
008 170811s2010 ii a g r01 e en eng d
020 _a9780195689082
040 _aMAIN
_beng
_cIN-MiVU
082 0 4 _a658
_bJAU/S
_221
100 1 _aJauhari, Vinnie
245 0 0 _aServices:
_bmarketing ,operations and management /
_cVinnie Jauhari and Kirti Dutta.
260 _aNew Delhi:
_bOxford University Press,
_c2010 [ reprinted 2012 ].
300 _axv, 584 p.:
_bill. ;
_c25 x 19 cm.
500 _aState Grant 2016-2017
504 _aIt includes bibliographical referrences and index.
650 1 0 _aSERVICES INDUSTRIES - MANAGEMENT
700 1 _aDutta, Kirti
_ejoint author
942 _cBK
_2ddc