| 000 | 00789cam a2200265ua 4500 | ||
|---|---|---|---|
| 001 | 48026 | ||
| 005 | 20171214165843.0 | ||
| 007 | ta | ||
| 008 | 130715s2011 a g b000 u eng u | ||
| 020 | _cRS495.00 (hb) | ||
| 040 | _aMAIN | ||
| 041 | 1 |
_aeng _hNULL |
|
| 082 | 1 | 4 |
_a658.4012 _bBIJ/C |
| 100 | 1 | _aBijapurkar, Rama. | |
| 245 | 1 | 0 |
_aCustomer in the boardroom? : crafting customer-based business strategy / _cRama Bijapurkar. |
| 250 |
_a / _b. |
||
| 260 |
_aLondon : _bSage Publications , _c2011. |
||
| 300 |
_axxii, 232p. : _bfig.,table ; _c26cm _eAccess to online course materials . |
||
| 365 | _aRS495.00 | ||
| 504 | _aIncludes bibliography and index | ||
| 653 | 0 | _aCUSTOMER-RELATIONS-MANAGEMENT | |
| 653 | 0 | _aSTRATEGIC PLANNING | |
| 942 | _cBK | ||
| 999 |
_c47701 _d47701 |
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