000 00663nam a22002054a 4500
999 _c45168
_d45168
003 IN-MiVU
005 20240507134111.0
008 120719s2011 ii ad gr b001 0 eng u
020 _a9788132103127
_cRs.450.00
_q(Pbk)
040 _aMAIN
_beng
_cIN-MiVU
082 0 4 _221st
_a658.812
_bMAH/T
100 1 _aMahajan, Gautam.
_eauthor
245 1 0 _aTotal customer value management :
_btransforming business thinking /
_cby Gautam Mahajan
260 3 _aNew Delhi :
_bResponse Books ,
_c2011.
300 _axx,326p. :
_bills,charts ;
_c22cm .
504 _aincludes index.
650 0 _aCUSTOMER RELATIONS
650 0 _aTOTAL QUALITY MANAGEMENT
942 _cBK
_2ddc