000 00720cam a2200277ua 4500
001 35400
005 20171214165026.0
007 ta
008 100517s2009 a g b000 u eng u
020 _a9788131722206
_cRS175.00
040 _aMAIN
041 1 _aeng
_hNULL
044 _a
082 1 4 _a658.405
_bVER/S
100 1 _aVerma, Shalini.
245 1 0 _aSoft skills : for the BPO sector /
_cby Shalini Verma.
250 _a /
_b.
260 _aDelhi :
_bPearson Education Asia ,
_c2009.
300 _axii,247p. :
_bills.,figs. ;
_c20cm
_e1 CD .
365 _aRS175.00
504 _aIncludes bibliography
653 0 _aCONTRACTING OUT
942 _cBK
999 _c35078
_d35078