000 00687cam a2200253ua 4500
001 35342
005 20171214165023.0
007 ta
008 100514s2009 a g b000 u eng u
020 _a9788177587623
_cRS350.00
040 _aMAIN
041 1 _aeng
_hNULL
082 1 4 _a658.812
_bDYC/C
100 1 _aDyche, Jill.
245 1 0 _aThe CRM handbook : a business guide to customer relationship management /
_cby Jill Dyche.
250 _a /
_b.
260 _aEngland :
_bPearson Education ,
_c2009.
300 _a329p. :
_bfigures ;
_c24cm .
365 _aRS350.00
504 _aIncludes index
653 0 _aHANDBOOK-MANAGEMENT
942 _cBK
999 _c35020
_d35020