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_a658.812 _bDYC/C |
| 100 | 1 | _aDyche, Jill. | |
| 245 | 1 | 0 |
_aThe CRM handbook : a business guide to customer relationship management / _cby Jill Dyche. |
| 250 |
_a / _b. |
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| 260 |
_aDelhi : _bPearson Education Asia , _c2009. |
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| 300 |
_a331p. : _bfigures ; _c25cm . |
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| 365 | _aRS350.00 | ||
| 504 | _aIncludes index | ||
| 653 | 0 | _aSALES MANAGEMENT | |
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