000 00760cam a2200289ua 4500
001 35231
005 20171214165016.0
007 ta
008 100510s2009 a g b000 u eng u
020 _a9788177587623
_cRS350.00
040 _aMAIN
041 1 _aeng
_hNULL
044 _a
082 1 4 _a658.812
_bDYC/C
100 1 _aDyche, Jill.
245 1 0 _aThe CRM handbook : a business guide to customer relationship management /
_cby Jill Dyche.
250 _a /
_b.
260 _aDelhi :
_bPearson Education Asia ,
_c2009.
300 _a331p. :
_bfigures ;
_c25cm .
365 _aRS350.00
504 _aIncludes index
653 0 _aSALES MANAGEMENT
942 _cBK
999 _c34909
_d34909