000 | 00956cam a2200361ua 4500 | ||
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001 | 34305 | ||
005 | 20171214164933.0 | ||
007 | ta | ||
008 | 100318s2012 Ne a g b000 u eng u | ||
020 | _cRS250.00 (Pbk) | ||
040 | _aMAIN | ||
041 | 1 |
_aeng _hNULL |
|
044 | _aNe | ||
082 | 1 | 4 |
_a658.80954 _bSRI/S |
100 | 1 | _aSrinivasan, R.. | |
245 | 1 | 0 |
_aServices marketing : the Indian context / _cR Srinivasan. |
250 |
_a3rd ed / _b. |
||
260 |
_aNew Delhi : _bPHI Learning , _c2012. |
||
300 |
_axvi,273p. : _bfigs.,tables ; _c24cm . |
||
365 | _aRS250.00 | ||
504 | _aIncludes bibliographical references and index | ||
653 | 0 | _aSERVICE INDUSTRIES-MARKETING-INDIA | |
653 | 0 | _aCUSTOMER SERVICES-INDIA | |
942 | _cBK | ||
999 |
_c33983 _d33983 |