| 000 | 00727cam a2200265ua 4500 | ||
|---|---|---|---|
| 001 | 31026 | ||
| 005 | 20171214164716.0 | ||
| 007 | ta | ||
| 008 | 091104s2003 De a g b000 u eng u | ||
| 020 |
_a9788120318090 _cRS195.00 |
||
| 040 | _aMAIN | ||
| 041 | 1 |
_aeng _hNULL |
|
| 044 | _aDe | ||
| 082 | 1 | 4 |
_a658.812 _bGOS/C |
| 100 | 1 | _aGosney, John W. | |
| 245 | 1 | 0 |
_aCustomer relationship management essentials / _cby John W.Gosney and Thomas P.Boehm. |
| 250 |
_a / _b. |
||
| 260 |
_aNew Delhi : _bPrentice Hall of India , _c2003. |
||
| 300 |
_a234p. : _bTable and figures ; _c24cm . |
||
| 365 | _aRS195.00 | ||
| 504 | _aIncludes index | ||
| 653 | 0 | _aCUSTOMER RELATIONS | |
| 700 | 1 | _aBoehm, Thomas P . | |
| 942 | _cBK | ||
| 999 |
_c30704 _d30704 |
||