| 000 | 00600cam a2200217ua 4500 | ||
|---|---|---|---|
| 001 | 16985 | ||
| 005 | 20171214163803.0 | ||
| 007 | ta | ||
| 008 | 040213s1993 a g b000 u eng u | ||
| 020 |
_a1857390040 _cNULL |
||
| 040 | _aMAIN | ||
| 041 | 1 |
_aeng _hNULL |
|
| 082 | 1 | 4 |
_a025.52 _bCLA/C |
| 100 | 1 | _aClair, Guy St. . | |
| 245 | 1 | 0 |
_aCustomer service in the information environment / _cGuy St. Clair. |
| 260 |
_aLondon : _bBowker-Saur , _c1993. |
||
| 300 |
_a xii ,144p. : _bfigs.,tables,ill. ; _c23cm . |
||
| 504 | _aIncludes bibliography and index | ||
| 653 | 0 | _aINFORMATION SERVICE | |
| 942 | _cBK | ||
| 999 |
_c16665 _d16665 |
||