Spendolini, Michael J.. <br/><br/>
The benchmarking book /  
Michael J. Spendolini. 
 - New York  :   AMACOM ,   1992. 
 - xiv,209p. :   ill.,fig.,tab. ;   23cm .  
<br/><br/>NULL 
<br/><br/><label>ISBN: </label>0814450776  USD 26.95 
<br/><br/><label>Subjects--Index Terms: </label>TOTAL QUALITY MANAGEMENT 
<br/><br/><label>Dewey Class. No.: </label>658.562  / SPE/B