Quality management system in higher education /
Mariamma A Varghese, Shakuntala Katre, S Ravichandra Reddy and S C Sharma.
- Bengaluru: National Assessment Accreditation Council, 2020.
- xxviii, 574 p.: Illustrations ( some colour); 29 cm.
Includes chapter-wise references (p. 536 - 567 ) and glossary ( p. 568 - 573 ).