TY - BOOK AU - Banerjee,Dipa AU - Biswas,Debasish ED - Vidyasagar University, TI - Human capital components and customer satisfaction: An analytical study with reference to four star and five star hotels in West Bengal U1 - 658.3 21 PY - 2018/// CY - Midnapore PB - Vidyasagar University KW - Human Resource Development KW - Human Resource Management KW - Human Capital N1 - includes references ER -