Banerjee, Dipa <br/><br/>
Human capital components and customer satisfaction :  An analytical study with reference to four star and five star hotels in West Bengal / 
researched by Dipa Banerjee; guided by Debasish Biswas. 
 - Midnapore:  Vidyasagar University,  2018. 
 - V.P.:  ill., charts;  30 cm.+  1 CD. 
<br/><br/>includes references 
<br/><br/><label>Subjects--Index Terms: </label>Human Resource Development Human Resource Management Human Capital 
<br/><br/><label>Dewey Class. No.: </label>658.3  / BAN/H