TY - BOOK AU - Gross,Donald AU - Shortle,John F. AU - Thompson,James M. AU - Harris,Carl M. TI - Fundamentals of queueing theory / SN - 9788126534067 U1 - 519.82 GRO/F 23 PY - 2008/// CY - England : PB - John Wiley & Sons , KW - QUEUING THEORY N1 - Includes index ER -