Problems and prospects in the design and implementation of quality management system in special libraries of Kolkata - Sinha Thakur, Ranjan; Jana, Pijush Kanti; Vidyasagar University. Department of Library and Information Science (Midnapore : Vidyasagar University, 2010)
Document represents Ph.D Thesis
Keywords: TOTAL QUALITY MANAGEMENT; QUALITY CONTROL; QUALITY CONTROL; QUALITY CONTROL-SPECIAL LIBRARIES-KOLKATA