Mahajan, Gautam. Customer value investment : formula for sustained business success / by Gautam Mahajan - New Delhi : Response Books , 2008. - xix, 187p.: ills. tables ; 22cm . includes index. ISBN: 9780761936046 Rs.395.00 Subjects--Topical Terms: CUSTOMER RELATIONSRELATIONSHIP MARKETING Dewey Class. No.: 658.812 / MAH/C