TY  - BOOK
AU  - Pantry,Sheila
AU  - Griffiths,Peter  .
TI  - How to give your users the LIS services they want / 
SN  - 9781856046725
U1  - 025.52 
PY  - 2009///
CY  - London : 
PB  - Facet Publishing , 
KW  - INFORMATION SERVICES
N1  - Includes bibliographical referrences and index
ER  -