TY  - BOOK
AU  - dalela ,Suresh  .
AU  - Saurabh,.
TI  - ISO 9000 a manual for total quality management / 
U1  - 658.562 
PY  - 1997///
CY  - New Delhi : 
PB  - S Chand , 
KW  - MANAGEMENT
N1  - Includes index
ER  -