Lipow, Anne Grodzins. <br/><br/>
The virtual reference librarian`s handbook /  
by Anne Grodzins Lipow. 
 - /   . 
 - New York :   Neal-Schuman Publishers,Inc ,   2003. 
 - xxi, 197p. :   ills. ;   28cm .  
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>155570445X  RS0.00 
<br/><br/><label>Subjects--Index Terms: </label>ELECTRONIC REFERENCE SERVICES 
<br/><br/><label>Dewey Class. No.: </label>025.52  / LIP/V