TY  - BOOK
AU  - Chand,Vikram K.
TI  - Public service delivery in India: : understanding the reform process/ 
SN  - 9780198068457
U1  - 352.630954 21st
PY  - 2010///
CY  - New Delhi: 
PB  - Oxford University Press, 
KW  - PUBLIC ADMINISTRATION
N1  - Includes bibliographical references
ER  -