Kulkarni, M V. <br/><br/>
Customer relationship management /  
by M.V. Kulkarni. 
 - /   . 
 - Pune :   Everest Publishing House ,   2009. 
 - 224p. :   figures ;   23cm .  
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>8176601667  RS235.00 
<br/><br/><label>Subjects--Index Terms: </label>MANAGEMENT 
<br/><br/><label>Dewey Class. No.: </label>658.812  / KUL/C