TY  - BOOK
AU  - Verma,Harsh
TI  - Services marketing : text & cases / 
SN  - 9788177586732
U1  - 658.8 
PY  - 2009///
CY  - England : 
PB  - Pearson Education , 
KW  - SERVICES MARKETING
N1  - Includes index
ER  -