Kumari, M Surat. Services marketing : (a case study of South Central Railway) / by M Surat Kumari. - / . - New Delhi : Anmol Publications , 2005. - 183p. : figures ; 24cm . Includes index ISBN: 8126125667 RS355.00 Subjects--Index Terms: SERVICES MARKETING Dewey Class. No.: 658.8 / KUM/S