TY  - BOOK
AU  - Cassell,Kay Ann
AU  - Hiremath,Uma  .
TI  - Reference and Information Service in the 21st Century :an introduction / 
SN  - 9781555706722
U1  - 025.524 
PY  - 2009///
CY  - New York : 
PB  - Neal-Schuman Publishers,Inc , 
KW  - REFERENCE SERVICE
N1  - Includes index
ER  -