TY  - BOOK
AU  - Mahoney,Francis X  .
AU  - Thor,Carl G  .
TI  - The TQM trilogy : using ISO 9000 the deming prize and the baldringe award to establish a system for total quality management / 
SN  - 0814451055
U1  - 658.562 
PY  - 1994///
CY  - New York : 
PB  - American Management Association , 
KW  - TOTAL QUALITY MANAGEMENT
N1  - Includes bibliography and index
ER  -