TY - BOOK AU - Churchill,Gilbert A.. AU - Ford,Neil M.. AU - Walker,Orville C.. AU - Johnson,Mark W.. AU - Tanner,John F.. TI - Sales force management / SN - 0071161708 U1 - 658.8101 PY - 2000/// CY - New York : PB - McGraw-Hill , KW - SALES MANAGEMENT N1 - Includes bibliographical references and index ER -