TY  - BOOK
AU  - Brophy,Peter
AU  - Coulling,Kate  .
TI  - Quality management for information and library managers / 
SN  - 0566077256
U1  - 025.1 
PY  - 1996///
CY  - England : 
PB  - Aslib Gower , 
KW  - LIBRARY AND INFORMATION SCIENCE
N1  - Includes index and bibliography
ER  -