Application of total quality management to library and information services in digital scenario : a study through users' satisfaction / by Puspanjali Jena and Sanghamitra Dalbehera
By: Jena,Puspanjali [author].
Contributor(s): Dalbehera, Sanghamitra [joint author].
Material type:
TextPublisher: New Delhi : Avon Publications, 2013Description: 442p. ill., charts; 21cm.ISBN: 9789381839201.Subject(s): TOTAL QUALITY MANAGEMENT | LIBRARY AND INFORMATION SCIENCEDDC classification: 025.1
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Books
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Central Library Library Annex (Ground Floor) | 025.1 JEN/A (Browse shelf) | 1 | Available | 3632 | 114773 |
State Grant 2016-2017
Includes bibliographical references and index.
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