Central Library , Vidyasagar University

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Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar


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Services marketing : integrating customer focus across the firm / Valarie A Zeithaml... et al. .

By: Zeithaml, Valarie A.
Contributor(s): Bitner, Mary Jo | Gremler, Dwayne D | Pandit, Ajay.
Material type: TextTextPublisher: New Delhi : Tata McGraw Hill Education , 2012Edition: 5th ed.Description: xxv,763p. : Illus.,figs.,exhibit,etc. ; 24cm.ISBN: 9780070700994.Subject(s): MARKETING-SERVICESDDC classification: 658.8
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Item type Current location Call number Copy number Status Date due Barcode
Books Books Central Library
Library Annex (Ground Floor) 		658.8 ZEI/S (Browse shelf) 1 Available 102792
Books Books Central Library
Library Annex (Ground Floor) 		658.8 ZEI/S (Browse shelf) 2 Available 102793

Includes index

102792 RS560.00

102793

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