Lovelock, Christopher.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee. - 7th ed / . - Delhi : Pearson , 2011, rep. 2012. - xxi,683p. : figure ; 25cm .
includes bibliographical references and index
9788131759394 RS599.00
MARKETING
658.8 / LOV/S
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee. - 7th ed / . - Delhi : Pearson , 2011, rep. 2012. - xxi,683p. : figure ; 25cm .
includes bibliographical references and index
9788131759394 RS599.00
MARKETING
658.8 / LOV/S