Online Public Access Catalogue (OPAC)
Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar


Bijapurkar, Rama.

Customer in the boardroom? : crafting customer-based business strategy / Rama Bijapurkar. - / . - London : Sage Publications , 2011. - xxii, 232p. : fig.,table ; 26cm Access to online course materials .

Includes bibliography and index

RS495.00 (hb)

CUSTOMER-RELATIONS-MANAGEMENT STRATEGIC PLANNING

658.4012 / BIJ/C

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