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Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar

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Dyche, Jill.

The CRM handbook : a business guide to customer relationship management / by Jill Dyche. - / . - Delhi : Pearson Education Asia , 2009. - 331p. : figures ; 25cm .

Includes index

ISBN: 9788177587623 RS350.00

Subjects--Index Terms: SALES MANAGEMENT

Dewey Class. No.: 658.812 / DYC/C

VIDYASAGAR UNIVERSITY
Rangamati, Midnapore,

West Bengal 721102,Phone- 03222 - 276556 (Extn - 444)

Email: librarian@vidyasagar.ac.in
Website: http://vidyasagar.ac.in/

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