Greenberg, Paul.
CRM at the speed of light, Third edition : essential customer strategies for the 21st century / by Paul Greenberg. - / . - New Delhi : Tata McGraw-Hill Publishing , 2008. - 659p. : figures ; 24cm .
Includes index
9780070590571 RS550.00
MANAGEMENT
658.812 / GRE/C
CRM at the speed of light, Third edition : essential customer strategies for the 21st century / by Paul Greenberg. - / . - New Delhi : Tata McGraw-Hill Publishing , 2008. - 659p. : figures ; 24cm .
Includes index
9780070590571 RS550.00
MANAGEMENT
658.812 / GRE/C