Online Public Access Catalogue (OPAC)
Central Library - Vidyasagar University

“Education does not only mean learning, reading, writing, and arithmetic,

it should provide a comprehensive knowledge”

-Ishwarchandra Vidyasagar


Srinivasan, R..

Services marketing : the Indian context / R Srinivasan. - 3rd ed / . - New Delhi : PHI Learning , 2012. - xvi,273p. : figs.,tables ; 24cm .

Includes bibliographical references and index

RS250.00 (Pbk)

SERVICE INDUSTRIES-MARKETING-INDIA CUSTOMER SERVICES-INDIA

658.80954 / SRI/S

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