Srinivasan, R..
Services marketing : the Indian context / R Srinivasan. - 3rd ed / . - New Delhi : PHI Learning , 2012. - xvi,273p. : figs.,tables ; 24cm .
Includes bibliographical references and index
RS250.00 (Pbk)
SERVICE INDUSTRIES-MARKETING-INDIA CUSTOMER SERVICES-INDIA
658.80954 / SRI/S
Services marketing : the Indian context / R Srinivasan. - 3rd ed / . - New Delhi : PHI Learning , 2012. - xvi,273p. : figs.,tables ; 24cm .
Includes bibliographical references and index
RS250.00 (Pbk)
SERVICE INDUSTRIES-MARKETING-INDIA CUSTOMER SERVICES-INDIA
658.80954 / SRI/S