Glynn, William J.
Understanding services management: integrating marketing, organisational behaviour, operations and human resource management / edited by William J Glynn and James G Barnes. - / . - New Delhi : Prentice Hall of India , 2007. - xxv,485p. : Figure and tables ; 18cm .
Includes index
9788120329355 Rs. 325.00
MANAGEMENT
658 / GLY/U
Understanding services management: integrating marketing, organisational behaviour, operations and human resource management / edited by William J Glynn and James G Barnes. - / . - New Delhi : Prentice Hall of India , 2007. - xxv,485p. : Figure and tables ; 18cm .
Includes index
9788120329355 Rs. 325.00
MANAGEMENT
658 / GLY/U
